★ Must ReadOpenAI now lets teams make custom bots that can do work on their own
OpenAI has released workspace agents within ChatGPT that can autonomously execute business tasks for users on Business, Enterprise, Edu, and Teachers plans. The agents operate in cloud environments and can perform specific workflows—such as aggregating product feedback to Slack or drafting sales emails in Gmail—without requiring manual intervention for each step. This positions OpenAI to compete directly in the expanding agent market, where autonomous AI systems capable of multi-step task execution are becoming a core product differentiator rather than a novelty feature.